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For anything about a specific order — stuck, partial, wrong target — open a ticket from your dashboard and include the order ID. That is the quickest route, because whoever picks it up can see the order and the provider response without asking you for it.

For anything that is not about a live order — billing questions, a refund, working together — write to us. We answer within a day.

For questions before you sign up, payments that have not landed, or anything you would rather just ask.

For an order: the order ID, the link you used, and what you expected. For a payment: the amount, the time, and the reference your UPI app shows. With those, most things are settled in one reply instead of three.